Is there better than Jira as a Scrum management platform?

I’ve already used Jira at several companies, but the users were not satisfied fully with it.

This article is a part of my Scrum series, see with free links (including to this article):
I like Scrum. The good Scrum.

Image from https://www.ntaskmanager.com/blog/enterprise-task-management-software/

Originally Jira was a simple issue tracking system, which didn’t support the whole Scrum methodology. For example, in 2015, we had to use nasty tricks to handle the Sprints. Since then, Jira has improved a lot and supports Scrum better.

There are several alternatives, see https://www.atlassian.com/software/jira/comparison and https://zapier.com/blog/jira-alternatives/ .

The story

I had experience with another software. I worked for a small company, which introduced a new management platform, the Teamwork.com, not only for software development (instead of Jira), but in the Finance, Marketing and Sales departments.

Non-IT departments had enthusiast leaders, who were excited to control their typical processes with a flexible tool, without any developer competence. It was the additional profit of using a flexible tool company wide, instead of selecting Jira.

The flexibility had a drawback, of course. People, mostly managers, had to define their processes…